Setting Water Rates Considering Customer Affordability and System & Resource Sustainability: Aiming to Address these Needs Together
1:00 PM EST - 2:30 PM EST
Setting Water Rates Considering Customer Affordability and System & Resource Sustainability: Aiming to Address these Needs TogetherTuesday, July 30th 1:00-2:30 PM EST
Presenter: Stacey Isaac Berahzer, CEO of IB Environmental
Summary of Webinar: In the third of a four-part webinar series, Stacey Isaac Berahzer will take participants on a deeper dive into setting water rates to address sustainability and affordability. Building off of webinar 2 in this series, we will explore how rates can be designed to address customer affordability issues and water conservation and efficiency. Water utility revenue needs can be so great that even well-planned rates may leave some low-income customers at risk. We will explore a tool that uses census data to measure customer affordability using multiple metrics. Communities can then use these quantitative results to decide if rates are too high for a significant portion of the customer population. The presenter will also provide tips on setting up a separate customer assistance program (CAP), while encouraging water conservation for customers experiencing hardship. We will outline how CAPs can pave the way for an appropriate rate structure that supports sustainable resource management and ensures access to essential drinking water.
Series Description: Investment in water infrastructure including drinking water, wastewater and stormwater lags well behind what is needed to ensure safe, clean and affordable water, and water systems are struggling to maintain and rehabilitate the nation’s aging infrastructure. This four-part webinar series will look at how communities generate the money for water projects (both traditional pipes and treatment as well as green infrastructure), how investment decisions are made and how local organizations can play a role.
Registration Link: https://attendee.gotowebinar.com/register/2711626970349209868
River Network recently released a Drinking Water Guide that includes a section on What Does Drinking Water Cost and What is My Water Bill Paying For? This four-part webinar series provides the chance to dig deeper into these issues and understand better how water infrastructure is currently paid for including issues of sustainability, affordability and equity. Webinar participants will also have the opportunity to follow up with the speakers on specific issues in online “office hours.”